Cancellation
We understand that plans can change, and we strive to accommodate our clients to the best of our ability. However, as a private event service with limited availability, cancellations impact our scheduling and preparation.
A Cancellation Policy page typically includes:
Cancellation timeframe: When a customer can cancel a purchase (e.g., within 24 hours, before shipment, etc.).
Cancellation fees: Any charges associated with cancellation (e.g., restocking fees, processing fees).
Refund process: How and when refunds will be issued (e.g., within 10 business days).
Exceptions: Circumstances where cancellation might not be possible (e.g., custom orders, digital products).
Contact information: Details on how to initiate a cancellation (e.g., email, phone number).